Remote services

Remote services

Remote access system UFN-info

Remote access system UFN-Info, developed by UFN specialists gives analytical information for the ATM,  kiosk distributed network and payment cards management.

Advantages

• Network management improving
• ATM, CAT and payment cards increasing of efficiency of using
• Complete view of all network activities
• On-line information
• Multilevel data access
• Multirole access to the interface

ATM network management

ÀÒÌ Monitoring
ATM Monitor section contains information about current status of ATMs. Intuitive user interface with color marking provides exact presentation of every ATM in real time and allows to see at a glance the state of all ATMs in the whole.

Information is given in table form and represents:

• ÀÒÌ status
• ÀÒÌ registration
• State of cash canisters
• State of devices
• ATM connection

In this section user also can obtain detailed information about cash canisters and status of devices for specific ATM.

ÀÒÌ Analytic
ATM Analytic section represents:

• Daily Information - ATM activities for a current day. The convenient diagram gives information about passing of transactions, state of cash canisters, devices, connections and allows to estimate the workability of ATM in general
• Workability Information-shows how ATM worked over a period of time in context of transaction processing, devices functioning, presence of money and ATM connection. Technology allows to make the exact analysis  of every ATM workability in percentage terms and also its efficiency in respect to loading on ATM. This section represents ATM workability in 4 categories: connections, devices, cash canisters and transactions. This technology allows to get the average value of workability for the specified period. The selection of information is possible to make by the branch or management over a period of time, by the workability index, and also by the connection parameters, devices, cash canisters and transactions.

ÀÒÌ Statistic
ATM Statistic section gives the possibility to estimate the workability of all ATM of network or ATM of branches and managements.

Kiosk network management

Kiosk Monitor
Kiosk Monitor section represents information about current status of kiosks. Information in tabular format represents the state of kiosk connections, amount of deposited banknotes, amount of conducted operations per day for the last two days and for the last weeks. User can see the color diagram representing the state of connection and devices of every kiosk for the last 48 hours. The section allows to look over detailed information about the specified kiosk, about status of devices and list of the last problem incidents with the kiosk.

Kiosk Workability
Kiosk Workability section allows to estimate kiosks workability in percentage terms.

Kiosk Licenses
Kiosk Licenses section represents the list of kiosks which have problems with a license.

Kiosk Operations
In Kiosk Operations section user can look over the list of operations conducted in kiosk for specified period.

Cards management

Card-service ‘Balance Query’
Balance Query section allows to view card balance by using card number. The form for balance query contains card account type, account number, currency, available balance, blocked amount and account status.

Card-service ‘Authorization history’
Authorization History section allows to display card authorization history for specified period.

Transactions Monitor system

SMS-banking
Interaction with the banking systems which are responsible for notification of clients about the conducted transactions by SMS.

One of features of TranMon system is the real-time messages exchange with MobiBank system. The Mobibank system provides notification about card operations for cardholders by sending SMS to mobile phones registered within the system. The Transactions Monitor system initiates SMS sending  for Mobibank system.

Balance files receiving and loading
Balance files receiving from banks and sending receipts about their processing. This information can be used to notify cardholders about replenishment of their card accounts by sending SMS.

On-line fraud monitoring
Allow to generate of e-mail messages about a suspicious transactions and send them to banks.